Personal Information: We may collect personal information such as your name, email address, phone number, and billing details when you make a reservation or contact us.
Usage Information: We may automatically collect certain information about your use of our website, including your IP address, browser type, and operating system.
Google Analytics 4: We use Google Analytics GA4, a web analytics service provided by Google. This service collects information about your website usage and provides reports to help us understand user behavior and improve our services.
Use of Information
To Provide Services: We use your personal information to fulfill your reservations, respond to inquiries, and provide the services you have requested.
Communication: We may send you promotional emails and newsletters if you have provided your consent. You can opt-out of these communications at any time.
Improve Services: We analyse usage data to improve our services, customise your experience, and understand trends and preferences of our guests.
Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our website and providing services to you.
Legal Requirements: We may disclose your personal information if required by law, regulation, or legal process.
We employ industry-standard security measures to safeguard your personal information and protect it from unauthorized access, disclosure, alteration, or destruction.
However, no system can guarantee 100% security, and we cannot be responsible for any unauthorized access that is beyond our reasonable control.
Access and correction
Consent and Modifications